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An Osmo 360 on snow-covered mountain with blue sky and clouds in background.
The DJI Osmo 360 on snow-covered ground with mountains in the background.

Frequently Asked Questions

Osmo 360

Camera

Q: What are the key features of the Osmo 360? A: The Osmo 360 is equipped with a new-generation 1/1.1-inch square CMOS sensor, designed to deliver panoramic coverage equivalent to that of a 1-inch sensor. It also features a high-brightness OLED touchscreen for a clearer display and more convenient operation. For fast data transfer, it utilizes Wi-Fi 6.0 and USB 3.1. The camera comes with 128GB of built-in storage (105GB available), which is expandable via microSD card. Its battery life supports up to 100 minutes of 8K/30fps panoramic video recording* or up to 190 minutes of 6K/24fps panoramic video recording*.

*Tested under laboratory conditions at 25℃ with Wi-Fi, Gesture Control, Voice Control, and Editing Assistant turned Off, while recording 8K/30fps panoramic videos with the screen off. Data was collected in a controlled environment and should be taken as reference only. In the EU and UK, due to local regulations on operating temperature, the actual battery life of Osmo 360 may differ from the data shown on this page. Please refer to your actual experience. **Measured under laboratory conditions at 25° C (77° F), while recording 6K/24fps panoramic video, with Endurance mode on, Wi-Fi off, Gesture Control off, Voice Control off, Editing Assistant off, and the screen off. Data was collected in a controlled environment and should be taken as reference only.

Q: What are the advantages of Osmo 360's native 8K panoramic videos? A: The Osmo 360 features a newly designed square CMOS sensor with an optimized pixel arrangement, which increases the sensor's vertical pixel count from 3,000 in traditional rectangular sensors to 4,000. This enables native 8K (4K+4K) panoramic video recording with dual lenses. With large 2.4 μm pixels for enhanced light sensitivity and up to 13.5 stops of dynamic range, combined with an f/1.9 aperture, it delivers flagship action camera-level performance in both high dynamic range scenes and low-light environments.

Q: How can I protect the lenses of my Osmo 360? A: The surfaces of Osmo 360's dual fisheye lenses are treated with multi-layer coatings and hardening processes for enhanced scratch and abrasion resistance. However, as camera lenses are high-precision and delicate components, careful handling and protection are recommended. When storing the camera, please use the Rubber Lens Protector or place the camera in a protective pouch to prevent the lens surface from being scratched. Before use, check the inside of the Rubber Lens Protector or pouch for any foreign objects. Before shooting, remove the protector and clean the lens surface to ensure it is free of fingerprints, oil, or smudges. For shooting in complex environments, it is recommended to use the Osmo 360 Transparent Lens Protectors* for enhanced protection.

*Osmo 360 Transparent Lens Protectors are sold separately.

Q: What resolution settings does the Osmo 360 support? A: The Osmo 360 supports the following resolutions:

  • Panoramic Video:

    • 8K: 7680 × 3840@24/25/30/48/50fps

    • 6K: 6000 × 3000@24/25/30/48/50/60fps

    • 4K: 3840 ×1920@100fps

  • Single Lens - Video:

    • 5K (4:3): 5120 × 3840@25/30/50/60fps

    • 5K (16:9): 5120 × 2880@25/30/50/60fps

    • 4K (4:3): 3840 × 2880@25/30/50/60fps

    • 4K (16:9): 3840 × 2160@25/30/50/60fps

    • 2.7K (4:3): 2688 × 2016@25/30/50/60fps

    • 2.7K (16:9): 2688 × 1512@25/30/50/60fps

  • Single Lens - Ultra Wide-Angle Video:

    • 4K (4:3): 3840 × 2880@25/30/50/60/100/120fps

    • 4K (16:9): 3840 × 2160@25/30/50/60/100/120fps

    • 2.7K (4:3): 2688 × 2016@25/30/50/60/100/120fps

    • 2.7K (16:9): 2688 × 1512@25/30/50/60/100/120fps

  • SuperNight Mode:

    • 8K: 7680 × 3840@24/25/30fps

    • 6K: 6000 × 3000@24/25/30fps

Q: How does the Osmo 360 make the selfie stick invisible? What should be noted when using this feature? A: The Osmo 360 uses its two fisheye lenses, each capable of capturing images with over 180° field of view. During shooting, the camera uses algorithms to stitch together images and utilizes their overlapping area to "erase" the selfie stick at the bottom of the camera, achieving the "invisible selfie stick" effect. For the best invisible effect, it's recommended to use the official DJI Invisible Selfie Stick*. When mounting, ensure that the camera and the selfie stick are aligned in a straight line for the algorithm to function properly. If you use an adjustable quick-release adapter that angles the camera, or if the connection point is noticeably offset, this feature may not work as intended.

*The Invisible Selfie Stick is sold separately.

Q: What is the safe Stitching Distance for the Osmo 360? A: For optimal panoramic stitching, it's recommended to keep the Osmo 360 at least 0.75 m away from the subject. If the distance is too close, the images captured by the left and right lenses may differ significantly, potentially resulting in unnatural stitching or anomalies. As long as the distance is greater than the safe minimum, the camera will automatically produce smooth and natural stitching results.

Q: What video formats does the Osmo 360 support? A: The Osmo 360 supports OSV for panoramic videos and MP4 (HEVC) for flat videos.

Q: Does the Osmo 360 support switching lenses during single-lens recording? A: Yes. The Osmo 360 allows you to switch between lenses during single-lens recording without interruptions. This feature supports recording specifications up to and including 4K/60fps.

Q: Can the Osmo 360 shoot slow-motion videos? A: Yes. In Panoramic Video mode, it supports up to 4K/100fps 4x slow-motion panoramic videos, and in Single-Lens mode, it supports up to 4K/120fps 4x slow-motion flat videos.

Q: What is D-Log M color mode on the Osmo 360? A: D-Log M is a color mode that provides users with greater flexibility for color grading in post-production. By increasing the brightness of shadow areas and suppressing highlights, it preserves more image details. When shooting with D-Log M, the footage will have reduced saturation and contrast, but it retains more color and brightness information, making it easier to create different video styles during post-processing.

Q: How do I export photos and videos from my Osmo 360? A: There are three options available:

  1. Connect to the DJI Mimo App and download content from the microSD card and built-in storage to your smartphone.

  2. Use a card reader to export content from the microSD card to your computer or smartphone.

  3. Swipe down from the camera view, tap the Settings icon, and select USB Mode. Follow the on-screen prompts to connect the camera to a computer or smartphone with a USB-C port using a USB-C cable. You can then export content from the microSD card and built-in storage.

Q: Where is the footage saved in the Osmo 360? A: The footage is saved either on the microSD card inserted into the camera body or in the camera's built-in storage.

Q: Does the Osmo 360 use prime lenses? A: Yes, the Osmo 360 uses two fisheye prime lenses.

Q: Can I shoot HDR videos with the Osmo 360? A: Videos recorded by the Osmo 360 have a high dynamic range, making an HDR mode unnecessary.

 

Control

Q: What app do I use to control the Osmo 360 with my smartphone? A: You use the DJI Mimo App. It allows you to adjust settings and shooting modes, sync photos and videos, and edit and share your content.

Q: How do I activate my Osmo 360? A: You can follow these steps to activate the device:

  1. Download the DJI Mimo App by scanning the QR code shown on the camera screen prompt or from an app store.

  2. Press and hold the quick switch button to power on Osmo 360.

  3. Launch the DJI Mimo App, tap the Camera icon, enable Bluetooth and Wi-Fi on your smartphone, and connect to Osmo 360.

  4. After connecting Osmo 360 to the DJI Mimo App, you will be prompted to activate the device.

  5. Complete the activation by following the prompts in the App.

Q: How do I update the system firmware of the Osmo 360? A: The DJI Mimo App will send firmware push messages automatically. Follow the prompts to complete the update.

Q: How do I switch between the front and rear lenses? A: You can tap the front/rear lens switch icon in the lower right corner of the touchscreen, or press the physical button at the lower right of the touchscreen, which is set to switch between the front and rear lenses by default.

Q: Does the screen support touch control? A: Yes. You can control parameter settings, mode switching, video playback, and more.

Q: Does the Osmo 360 support Voice Control? A: Yes. The Osmo 360 supports voice commands in English and Mandarin Chinese. It's recommended to use Voice Control within 1 m from the camera in a relatively quiet environment. English Commands include: "Start Recording", "Stop Recording", "Take Photo", "Shut Down".

Q: How do I share a video that I shot? A: You can save the video to your smartphone and share, or use the DJI Mimo App to upload it and share the link generated.

Q: How can I manually set camera parameters like shutter speed and ISO? A:

  1. On Osmo 360's camera view, tap the Image/Audio Settings icon on the right side, enable PRO mode in the upper right corner, and set Exposure to M (Manual) mode to adjust shutter speed and ISO parameters.

  2. In the DJI Mimo App, tap the "..." icon on the camera view and enable PRO mode. Then, return to the camera view and tap the Image/Audio Settings icon to adjust shutter speed and ISO parameters.

Q: Does the Osmo 360 have Sleep mode? A: Yes. When Osmo 360 is powered on, press and hold the quick switch button to enter Sleep mode. To wake it up, press the quick switch button once. Additionally, pressing the shutter/record button once will enable the Snapshot feature.

Q: What is the SnapShot feature on the Osmo 360? A: With the SnapShot feature, when Osmo 360 is powered off, press and hold the shutter/record button and then you can start recording immediately. The shooting mode will follow the settings of the SnapShot feature, allowing you to quickly capture exciting moments. After shooting, if there is no further operation within 3 seconds, the camera will automatically power off.

Q: Can I set the playback volume of the Osmo 360? A: Yes. Tap the Volume icon in the upper right corner of the playback page to turn the sound on or off. Press and hold the icon to adjust the volume.

 

Accessories

Q: How long is the operating time of the Osmo 360? A: The battery life supports up to 100 minutes of 8K/30fps panoramic video recording*. It also supports up to 190 minutes of 6K/24fps panoramic video recording*.

*Tested under laboratory conditions at 25° C with Wi-Fi, Gesture Control, Voice Control, and Editing Assistant turned Off, while recording 8K/30fps panoramic videos with the screen off. Data was collected in a controlled environment and should be taken as reference only. In the EU and UK, due to local regulations on operating temperature, the actual battery life of Osmo 360 may differ from the data shown on this page. Please refer to your actual experience. **Measured under laboratory conditions at 25° C (77° F), while recording 6K/24fps panoramic video, with Endurance mode on, Wi-Fi off, Gesture Control off, Voice Control off, Editing Assistant off, and the screen off. Data was collected in a controlled environment and should be taken as reference only.

Q: Does the Osmo 360 support fast charging? A: Yes. You can use a USB-C charger that supports the standard PD 3.0 protocol with a maximum PD output power of 30 W or above.

Q: Can the Osmo 360 be used while charging? A: Yes.

Q: Is the Osmo 360 quick-release locking clip compatible with the Osmo Action series? A: Yes.

Q: What accessories does the Osmo 360 have? A: Osmo 360 offers a wide range of accessories for different scenarios. For details, please refer to the product page on the official website.

Q: Can I use Osmo 360's accessories with other Osmo series products? A: Osmo 360 is compatible with Osmo Action Quick-Release accessories. For more details, please check the Osmo 360 Downloads page.

Q: How do I mount different accessories to the Osmo 360? A:

  1. Official accessories can be attached directly to Osmo 360 via the quick-release locking clips.

  2. Other accessories can be attached via the 1/4" screw hole at the bottom of Osmo 360.

Q: Can I mount third-party action camera accessories to the Osmo 360? A: Yes. You can mount third-party action camera accessories with the Quick-Release Adapter Mount.

Q: Is the Osmo Curved Adhesive Base Max reusable? A: No, the Osmo Curved Adhesive Base Max* uses 3M adhesives that are not reusable.

*Osmo Curved Adhesive Base Max is sold separately.

Q: How scratch-resistant are the Osmo 360 Transparent Lens Protectors? Will they easily get scratched and affect shooting? A: The surface of the Osmo 360 Transparent Lens Protectors* is treated with a three-layer coating for enhanced hardness, which provides a certain level of scratch and wear resistance while minimizing image quality loss. They can withstand minor scratches during normal daily use. However, as the Transparent Lens Protectors are made of plastic, care is still required. If subjected to strong impacts or friction, noticeable scratches may occur. In such cases, it is recommended to replace the Protectors promptly to avoid affecting image quality.

*Osmo 360 Transparent Lens Protectors are sold separately.

Q: Can the Osmo 360 Transparent Lens Protectors be used underwater? A: No. Osmo 360 Transparent Lens Protectors* are only splash-proof. Before using them in non-underwater environments, clean the area around the camera lens and the surface of the lens to ensure both the lens and mounting slot are free of fingerprints, oil, or smudges. Avoid using them during water sports or in rainy or snowy conditions, as this may cause fogging. If fogging occurs on the inner side, wipe it dry with a soft cloth before use. When removing them, be careful not to scratch the camera lens.

*Osmo 360 Transparent Lens Protectors are sold separately.

Q: What precautions should be taken when installing or removing the Osmo 360 Transparent Lens Protectors? A: Before installing the Osmo 360 Transparent Lens Protectors*, carefully clean the camera lens surface and the inner surface of the Protectors with a lens cloth. To install, hold the outer surface of the Protector. First, align the lower latch with the mounting position at the bottom of the camera lens and snap it into place. Then, gently push the upper latch into the reserved slot at the top of the camera until you hear a click. After both Protectors are installed, carefully clean the outer surface to remove any fingerprints, oil, or other stains. To remove the Protectors, gently use your thumb to lift the upper latch from the raised area on the top of the Protector, then detach the lower latch by moving it downward along the lower slot. Do not use excessive force during installation or removal to avoid damaging the Protector latches.

*Osmo 360 Transparent Lens Protectors are sold separately.

General

Q: Why does the Osmo 360 heat up during use? A: When you use high-specification, high-performance modes like 8K/30fps panoramic videos, the camera consumes more power, which can lead to a noticeable increase in temperature. Additionally, extended recording sessions or holding the camera for a long time can also make it feel warm.

Q: How can I alleviate camera overheating? A: You can try these methods to reduce heat buildup:

  • Adjust shooting specifications: Choose a lower resolution and frame rate (such as 4K/30fps or 6K/30fps) to decrease power consumption.

  • Optimize camera settings: Turn off the screen display while shooting, and disable the Wi-Fi function when it's not needed.

  • Improve the operating environment: Use the camera in a well-ventilated area to help dissipate heat more effectively.

Q: Can I change the lens of the Osmo 360? A: No.

Q: Can the Osmo 360 be connected to Bluetooth or Wi-Fi? A: Yes.

Q: Is the Osmo 360 waterproof? A: The Osmo 360 (camera body only) can be used at depths of up to 10 meters underwater. It has an IP68 waterproof rating. Before use, ensure the battery compartment cover and USB-C port cover are securely closed. It is not recommended to use the camera body only for long-term underwater shooting or in environments with high water impact pressure. Due to the convex fisheye lens design, underwater light refraction may cause image distortion and stitching errors, so it's not recommended for underwater shooting with the camera body only. Avoid using the camera in hot springs, extreme underwater environments, or letting it contact corrosive or unknown liquids.

Q: What precautions should be taken when using the Osmo 360 (camera body only) underwater? A:

  1. Before use, ensure the battery compartment cover and USB-C port cover are securely closed.

  2. The device is waterproof to a depth of 10 meters without a case. However, due to the panoramic camera's convex fisheye lens design, underwater light refraction may cause image distortion and stitching errors, so it is not recommended for underwater shooting with the camera body only.

  3. Do not use the product in extreme water environments or unknown liquids. Avoid using it in hot springs or corrosive liquids.

  4. Rinse the camera with clean water after using it underwater, and completely air dry it before using it again.

Q: What microSD cards does the Osmo 360 support? A: Recommended Models include:

  • Kingston CANVAS Go! Plus: 64GB, 128GB, 256GB, 512GB, 1TB (all U3 A2 V30 microSDXC)

  • Lexar SILVER PLUS: 64GB, 128GB, 256GB, 512GB, 1TB (all U3 A2 V30 microSDXC)

Q: How do I clean the lens area of the Osmo 360? A:

  1. Dirt on the lens can be cleaned with a lens cleaning cloth. For dust in the cracks at the edge of the lens, use a dust blower or cotton swab for cleaning.

  2. To clean water stains, oil smudges, or fingerprints on the lens, apply a few drops of lens cleaning solution on lens tissues and use a circular motion to wipe away.

Q: What should I do if dust or sand gets inside the Osmo 360? A: The Osmo 360 is dust-proof. However, if dust does get inside the device and cannot be cleaned, please contact DJI After-Sales for repair.

Q: Which mobile phones and computers are compatible with the Osmo 360? A: For details on compatible mobile phones and computers, you can find more information on the manufacturer's website.

Q: How do I edit videos shot with the Osmo 360 using desktop software? A: Please refer to the Osmo 360 tutorial video.