DJI Matrice 400
Can an upward gimbal connector be installed on the DJI Matrice 400?
No, it cannot.
Which mounting options are supported?
The DJI Matrice 400 supports single downward, dual downward, and third gimbal connectors.
Are high-altitude propellers available for the DJI Matrice 400?
High-altitude propellers are not included, but the standard propellers enable flights up to 7,000 meters above sea level.
Which propeller options are compatible with the DJI Matrice 400?
The DJI Matrice 400 is equipped with standard 2510F Propellers.
Ensure a flat, unobstructed 3 m × 3 m area on the deck for takeoff and landing, with ample overhead clearance. Position the official landing point pattern at the center, following DJI’s specifications for size, color, and shape.
The DJI Matrice 400 can take off from stationary vessels and land on moving vessels traveling at speeds below 10 knots.
During auto landing, the aircraft may ascend if it fails to detect the landing point pattern. If it rises above 20 meters without recognition, it will exit landing mode. Successful recognition during ascent will prompt it to re-enter landing mode.
At any point during ascent or auto-landing, pressing C2 will switch the aircraft back to manual mode.
Avoid attaching payloads to the underside of the aircraft.
How does the varying height of the front and rear propellers on the DJI Matrice 400 enhance performance?
It boosts propulsion efficiency while improving overall flight stability.
Am I able to personally replace the propellers on the DJI Matrice 400?
Yes, but it should only be done in emergencies. After finishing your operations for the day, ensure a dealer inspects the propellers for proper and secure installation.
How many ports are available for payloads on the DJI Matrice 400?
IThe drone is equipped with four external E-Port V2 ports. The E4 port of the E-Port V2 can be expanded into four additional payload ports using the E-Port HUB expansion plate, enabling the DJI Matrice 400 to accommodate up to seven payloads in total.
What is the DJI Matrice 400's ingress protection (IP) rating? Is it safe to operate the drone in rainy conditions?
It has an IP55 rating, but avoid flying in rain exceeding 100 mm per 24 hours.
The rating is not permanent and may diminish over time due to wear and tear.What components make up the sensing system of the DJI Matrice 400?
What safety measures should be followed when operating the top-mounted rotating LiDAR on the DJI Matrice 400 aircraft?
When the rotating LiDAR is not in use, always secure the protective cover.
To maintain optimal obstacle avoidance performance, promptly clean the dome with the provided cleaning cloth if it becomes dirty.
Is the DJI Matrice 400 compatible with D-RTK 3?
Yes.
Does the DJI Matrice 400 have relay functionality, and how many aircraft can it relay simultaneously?
Yes, the DJI Matrice 400 features onboard relay, allowing it to provide relay functionality for one additional Matrice 400 aircraft at a time.
This capability is not available in countries or regions that do not support the 5GHz frequency. Please check local laws and regulations for further details.
How effective is the DJI Matrice 400's obstacle avoidance system?
Power line sensing capability:
.Obstacle sensing is supported at speeds up to 25 m/s when directly facing a main line (21.6 mm steel-core aluminum stranded wire). When both main lines (21.6 mm steel-core aluminum stranded wire) and distribution lines (12 mm steel-core aluminum stranded wire) are present, sensing is effective at speeds up to 17 m/s.
Obstacle sensing performance depends on environmental factors such as clouds, fog, rain, or snow, as well as the material, position, and shape of the target object. Due to system limitations, the aircraft cannot actively evade fast-moving objects, so caution is advised in such conditions. For further details, consult the user manual. Additionally, the mmWave radar function is not available in certain countries or regions.
What is the payload capacity of the DJI Matrice 400?
The third gimbal connector can support a payload of up to 6 kg. When operating the single downward gimbal, dual downward gimbals, and the third gimbal connector at the same time, the combined weight of non-DJI payloads must not exceed 6 kg. To ensure safe flight during low battery conditions, please consult the payload manufacturer for a test report.
Does the DJI Matrice 400 support both dual and single battery configurations?
A single battery.
What is the certification level for the DJI Matrice 400 in Europe?
The DJI Matrice 400 holds a C3 certification from the European Union Aviation Safety Agency (EASA).
How do I activate the DJI Matrice 400?
To set up DJI RC Plus 2 Enterprise Enhanced for the first time, connect to the internet using Wi-Fi or a smartphone hotspot, then follow the on-screen instructions to activate the device. Once activated, use the DJI Pilot 2 app to link the remote controller with the DJI Matrice 400 aircraft and complete the activation process by following the app's prompts.
How can you use Network RTK services without a 4G dongle with the DJI Matrice 400?
To optimize the balance between aircraft size and weight, yaw-axis travel is restricted to ±22°, which limits the gimbal's tilt range in vertical mode. This constraint reduces maximum acceleration and speed while increasing braking distance. If you need to expand the gimbal's tilt range for vertical shooting, you can enable "Tilt Angle Expansion in Portrait." However, sudden movements may push the gimbal to its limit, potentially causing image jitter. For an even broader pitch range in vertical mode, 2.7K vertical shooting is recommended.
Are the Network RTK services for the DJI Matrice 400 linked to the aircraft or the remote controller?
The remote controller.
Does the DJI Matrice 400 have quick start?
The DJI Matrice 400 is equipped with a built-in capacitor that supplies backup power to critical components during battery replacement. If the swap is completed within 45 seconds, the aircraft can swiftly resume operation.
Which accessories and payloads are compatible with the DJI Matrice 400?
Gimbal Cameras: Zenmuse H30, Zenmuse H30T, Zenmuse L2 and Zenmuse P1
Functional Accessories: Zenmuse S1 Spotlight, Zenmuse V1 Speaker, Manifold 3, DJI RC Plus 2 sub2G SDR Module*, DJI Cellular Dongle 2
RTK Station: D-RTK 3 Multifunctional Station, D-RTK 2 Mobile Station
Ecosystem Accessories: DJI X-Port
DJI E-Port V2 Development Kit
DJI E-Port V2 Coaxial Cable Kit
DJI SKYPORT V3 Adapter Set
DJI SKYPORT V3 Coaxial Cable Kit
* Operating frequency allowed may vary among countries and regions. Refer to local laws and regulations for more information.
How do DJI RC Plus 2 Enterprise and DJI RC Plus 2 Enterprise Enhanced differ?
The DJI RC Plus 2 Enterprise Enhanced is compatible with the DJI RC Plus 2 sub2G SDR Module, enabling support for sub2G communication frequency bands.
* The permitted operating frequency differs across countries and regions. Please refer to local laws and regulations for details.
What is the function of the DJI RC Plus 2 sub2G SDR Module?
The module enables communication over sub2G (below 2 GHz) frequency bands, enhancing transmission range and interference resistance between the aircraft and remote controller.
* Allowed operating frequencies vary by country and region. Please check local laws and regulations for details.
Is the DJI RC Plus 2 Enterprise Enhanced remote controller compatible with the Matrice 4 series, Matrice 4D series, Mavic 3 Enterprise series, Matrice 3D Enterprise series, and Matrice 350 RTK?
Compatibility with the Mavic 3 Enterprise series, Matrice 3D Enterprise series, and Matrice 350 RTK is not supported.
The Matrice 4 series and Matrice 4D series are supported, but they require an upgrade to version 14.1 for pairing.
None of these drones are compatible with the sub2G communication frequency band.
Can the batteries of DJI RC Plus 2 Enterprise and DJI RC Plus 2 Enterprise Enhanced be charged using third-party USB-C chargers?
Yes, for optimal charging speed, it is recommended to use the USB-C port on the BS100 battery station or a USB-C charger that supports the PD protocol with a minimum power output of 65W.
Is MSDK compatibility available for DJI RC Plus 2 Enterprise and DJI RC Plus 2 Enterprise Enhanced?
Yes.
How is the TB100 Battery charged?
The BS100 battery station charges the battery.
How long does it take to fully recharge one of the TB100 batteries?
Using a 220 V power supply, a DJI Matrice 400 battery fully recharges in approximately 45 minutes in fast charging mode and around 110 minutes in silent mode. With a 110 V power supply, full charging takes about 70 minutes in fast charging mode and 110 minutes in silent mode.
These charging times were measured in a test environment at a temperature of 25°C.
Does the DJI Matrice 400 battery have a self-heating feature?
Yes.
Using the battery with the battery station: If the TB100/TB100C battery temperature is below 5°C, insert it into the battery station and power it on. The battery will automatically begin heating. Once the temperature surpasses 20°C, self-heating stops and charging initiates.
Using the battery with the aircraft: If the battery temperature is below 20°C, insert it into the aircraft. The battery will automatically warm up to 20°C, then cease heating and enter temperature maintenance mode.
What safety measures should be followed when using the TB100C Tethered Battery?
The TB100C Tethered Battery is designed for use with a DJI ecosystem partner’s tethered power system in tethered mode or a DJI ecosystem partner’s drone dock in dock mode. For detailed information, please refer to the respective ecosystem partner.
Is the tethered battery's connection cable designed to support lifting the battery?
The tethered battery's connection cable carries current and should not be used to lift the battery.
How does the power-off endurance function operate?
The power-off endurance function allows you to hot-swap the battery without having to first short press and then long press the power button to turn off the device.
To disable the power-off endurance function, shut down the device by short pressing the power button once, followed by a long press.
What safety precautions should be followed when inserting or removing the battery?
When inserting the battery into the aircraft, ensure it is securely locked before pressing down the handle. This prevents interference with the pivot and reduces the risk of breakage.
Once the WB37 battery is fully charged, press the unlock button before removing it from the battery station.
How can you verify that the battery is securely installed?
To ensure proper battery installation, press down the handle until you hear a distinct "click," confirming that it is securely locked in place.
What is the purpose of the USB-C port?
The USB-C port serves dual functions: it enables both charging and data transfer.
What safety measures should be taken when handling the small battery?
Once the WB37 battery has finished charging, press the unlock button before taking it out of the battery station.
What is the highest charging power capacity of the BS100 battery station?
TB100 battery interface:
100–110 V AC input: 54.6 V DC output, maximum current of 21.7 A
110–180 V AC input: 54.6 V DC output, maximum current of 27 A
180–240 V AC input: 54.6 V DC output, maximum current of 40 A
Firmware updates can be performed using the following methods:
Which apps is the DJI Matrice 400 compatible with?
DJI Pilot 2 app and other applications created using MSDK.
Which applications are compatible with the DJI Matrice 400?
DJI Pilot 2 and other applications developed with MSDK.
Are dual controls supported with the DJI Matrice 400?
Yes.
Is the DJI Matrice 400 compatible with DJI FlightHub 2 for remote operation of the aircraft and DJI payloads?
Yes, the DJI Matrice 400 enables remote control of flights, gimbal cameras, PSDK accessories, and route-related operations via DJI FlightHub 2.
What types of SDK development are compatible with the DJI Matrice 400?
The DJI Matrice 400 is compatible with Manifold 3, Payload SDK, Mobile SDK, and Cloud API.
Where can I find information and technical support for the DJI Matrice 400 Intelligent Algorithm Developer?
You can refer to the DJI developer webpage for more information.
Is the DJI Matrice 400 operational in multiple countries and regions?
No, it is not. Before purchasing, please verify the supported countries and regions with your dealer.
